Question 1

What's your factory size?

Accepted Answer

We have factory area of 5500 SQM with total 320 employees.

Question 2

How many production line in your factory?

Accepted Answer

We have eight automatic SMT production lines, four THT production line, two hand soldering lines, two final assembly fine and one Burn in room.

Question 3

What’s the quality standard your comply with? And any certification?

Accepted Answer

We follow IPC-610-E class II, and have ISO9001:2008 quality system certification for our factory management, and we RoHS only factory.

Question 4

What’s your test capacity?

Accepted Answer

We conduct 100% AOI test, visual inspection and function test; we also have ICT tester, if required and necessary  we can do. With years experience on EMS, we are capable to design and produce simple jig and test fixture by  our own to improve quality and productivity.

Question 5

What’s the requested files or information for quotation?And how long can get it?

Accepted Answer

Requested files/info: Bill of material(BOM), PCB gerbr file, test document or test procedure, demand quantity, product sample or photos will be highly appreciate. And any other special requirement.
Normally it takes four work days for us the provide our best quotation, two work days can provide an estimate rough price only.

Question 6

What’s the delivery time for samples and production?

Accepted Answer

Normally 5-10pcs samples need 1-2 days, 5-20K production need 1-2 weeks. Always the final delivery time need based on the actual delivery time for components and production status.

Question 7

How long is your warranty?

Accepted Answer

One year for PCB bare board and six months for PCBA

Question 8

What service can you provide?

Accepted Answer

1. PCB Assembly on SMT and DIP
2. PCB schematic drawing/ layout /production
3. PCBA clone/change board
4. Components sourcing and purchasing
5. Enclosure design and plastic injection molding
6. Full range of testing services. Including: AOI, Fuction Testing , In Circuit Testing,  X-Ray For BGA Testing,  3D Paste Thickness Test

Question 9

Are my design files secure when I send them to you?

Accepted Answer

Your files are held in complete safety and security while Hua Xing PCBA Limited is in possession of them. Your files are never shared nor will any third parties have access to your design files. Since they are your property, we respect the copyright of your files. The customer controls the disposition of these files per your requirements and written approval.

Question 10

For small quantity orders, can you produce prototype PCBs ?

Accepted Answer

Yes. PCBA Limited has the capability to produce circuit boards in any amount. But,the greater the quantity, the greater the cost savings.

Question 11

Do you have an order minimum?

Accepted Answer

We accept order with as low as a quantity of 1 (piece or panel).

Question 12

What are all your options for laminate thickness?

Accepted Answer

We can handle the following non-standard thicknesses: 0.2mm (0.0079″), 0.4mm (0.016″), 0.6mm (0.024″), 0.8 mm (0.032″), 1.0 mm (0.04″), 1.2mm (0.047″), 2.0mm (0.079″), and 2.3mm (0.091″).

Question 13

Do you have the capability of manufacturing high frequency materials? Rogers?

Accepted Answer

While expensive, we can manufacture these materials. Contact us for pricing prior to placing an order.

Question 14

What options exist for the thickness of copper?

Accepted Answer

0.5 oz, 1.0 oz, 1.5 oz, 2.0 oz, 2.5 oz, 3.0 oz, 3.5 oz, 4.0 oz, 4.5 oz and 5.0 oz.

Question 15

What are the color options for PCB solder masks?

Accepted Answer

Green, black, blue, red green, yellow and white.

Question 16

Can you provide urgent service ?

Accepted Answer

Yes , We can provide one-hour quote response, 24 hours quick-turn produce Components purchasing, SMT/PCBA one-stop source service.

Question 17

How can you guarantee the quality ?

Accepted Answer

IPC-600G classⅡand IPC-6012B class Ⅲ standards.
ISO9001:2008 Quality Management
Probe flying test and Electrical test
UL certified Rating 94v-0  
X-ray Inspection,
Automated Optical Inspection (AOI)
In-circuit Testing (ICT) and Function testing
ROHS compliance.

Question 18

Technical

Accepted Answer

1). Professional surface mounting and through hole soldering technology;
2). Various sizes,like 1206,0805,0603,0402,0201 components SMT  technology;
3). ICT(In Circuit Test),FCT(Functional Circuit Test)  technology,X-RAY
4). Nitrogen gas reflow soldering technology for SMT;
5). High standard SMT& DIP Solder Assembly line;
6). High density interconnected board placement technology capacity.

Question 19

Quotation need

Accepted Answer

1.The quotation for PCB will be sent in half an hour and PCBA will be sent in 24 hours.Please provide your projects with Gerber file,Specification and BOM list.
2.PCB and PCBA clone are provided,please kindly send 2 samples.
3.For bulk order,we could provide free samples.

Question 20

Payment Way

Accepted Answer

You could choose T/T,Western Union or Paypal to arrange the payment.

Question 21

Do you test the bare boards before dispatch?

Accepted Answer

Yes,All prototypes and medium volume order PCBs are tested using flying probe tester .Custom desinged and manufactured fixures (also called nails ) are used for large production runs .

Question 22

May i order the electronics components only ?

Accepted Answer

Yes ,we can provide a unique components sourcing service to support our customer's needs and to compliment our in-house PCB manufacture& assembly service .

Question 23

How many yeas experience do you have ?

Accepted Answer

Sunsoar Circuit Manufacturer which customize process PCB and PCBA in Shenzhen for 8 years.

Question 24

Transportation

Accepted Answer

It'll depand on your choice.And we often delivery by DHL if you don't have special requirements.It is very fast and safe.
DHL ,TNT ,Fedex , UPS will be your choice .

Question 25

How can I get quotation in time?

Accepted Answer

Please send us the PCB File and Components list via mail or Online tool(Aliwangwang or Skype,WhatsApp)The file will be checked and the initial quotation will be offered withing 2 working days as usual(Gerber,Eagle,PCB,CAD file are acceptable).

Question 26

How to Place order ?

Accepted Answer

Step1: Send us the PO with request (Final project files confirmed) and we will confirm with PI.
Step2: The order will be entered into our order system in same day.
Step3: Deposit or full payment complete,then order confirmed by our financial department.
Step4: The order will be proceed accordingly by our purchasing system.
Step5: Sample or photos offered for approval.
Step6: Balance payment complete,shipment arranged and tracking will be offered via email.

SHENZHEN PENGZEXIANG TECHNOLOGY CO., LTD.

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